Legal & Policies
Effective 2026-08-01. Updates posted here.
Shreveport Drainage ("we," "us," "our") operates shreveportdrainage.com as a local referral and advertising service in Northwest Louisiana. This Privacy Policy describes how we collect, use, and share information when you interact with the site or submit a callback request.
When you fill out the callback form, we collect: your name, phone number, phone type, email address, property address (if provided), the service you're interested in, and any message you include. We also collect standard technical data like your IP address, browser type, and pages visited. We do not collect payment information — you pay the assigned licensed contractor directly.
Your contact information is used to: (1) call you back regarding your request, (2) match you with a licensed drainage contractor in the Shreveport metro, (3) send you follow-up related to your request, (4) improve our service. We do not sell your information. We share only what the assigned contractor needs to serve you.
If you opt in to SMS updates, standard message rates apply. Consent to SMS is not a condition of receiving service. You can opt out at any time by replying STOP to any text. See our TCPA Consent page.
We retain callback requests and communication records for as long as needed to serve you, plus a reasonable period thereafter for record-keeping. You may request deletion at any time by emailing us.
You may request access to, correction of, or deletion of your personal information at any time. Louisiana law and federal law provide additional protections; see our Do Not Sell My Personal Information page for more.
Privacy questions: contact@shreveportdrainage.com. Parent entity: Cosmic Phoenix LLC, Cheyenne, WY.
